Welcome to Hope Gems & Jewels. By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions apply to all users of our website and customers purchasing from us.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
All our jewelry is crafted with
Product images are for representation purposes; slight variations in color, texture, or design may occur due to the handcrafted nature of our items.
We strive to ensure product descriptions are accurate, but errors may occur. We reserve the right to correct such errors.
3. Pricing & Payment
Prices listed on our website are in
Payments must be made in full at the time of placing the order.
We use secure third-party payment gateways to process payments.
4. Orders & Confirmation
Once you place an order, you will receive an order confirmation email.
In rare cases where a product is unavailable, we will notify you and issue a full refund or offer an alternative.
We reserve the right to cancel any order if fraudulent activity is suspected.
5. Shipping & Delivery
We offer
Delivery timelines vary based on location and availability.
Hope Gems & Jewels is not responsible for delays caused by courier partners or unforeseen circumstances.
6. Returns & Refunds
We offer a
Returned items must be unused, undamaged, and in original packaging.
Refunds will be processed to the original payment method after inspection.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
Hope Gems & Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability is limited to the value of the product purchased.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of
Any disputes shall be subject to the exclusive jurisdiction of the courts in